Jobs Hospitality Industry

National Skills Week: Booming tourism is creating jobs in hospitality in Australia A FLOURISHING hospitality and tourism sector is creating jobs and increasing the demand for qualified workers across Australia in a range of work.
A FLOURISHING hospitality and tourism sector is creating jobs and increasing the demand for qualified workers. Over the past three years, every state and territory attracted more visitors, more spending and longer stays, the latest National Visitor Survey reveals. Victoria was a standout performer with the number of visitors jumping 21.3 per cent, their spending rising 29.8 per cent, and the average visitor staying 28.7 per cent longer in March, 2017, compared to March, 2014. In South Australia, those figures were 14.3 per cent, 21.1 per cent, and 11.4 per cent, respectfully, while in Queensland, they were 19.8 per cent, 17.2 per cent, and 15 per cent and in New South Wales they were 14.7 per cent, 20.2 per cent, and 17.3 per cent. Federal Trade, Tourism and Investment minister Steven Ciobo says record spending by both Australian and international visitors is creating and supporting jobs across the country. “Tourism employs about one in 12 Australians, so this growth in spending and visitor nights means more jobs, more economic growth and more prosperity for all Australians,” he says. Brian Wexham, chief executive of the National Skills Week organiser, SkillsOne, says demand for vocationally-trained hospitality and tourism workers is across the board but particularly focused on chefs and waiters trained in silver service. Employment Department projections forecast chef and waiter workforces will each need to grow by about 19,000 people between 2015 and 2020 to keep pace with demand. “Waiting on tables might sound mundane but it’s not,” Wexham says.
“In Europe, people take incredible pride in service aspects and we need that to happen in Australia as well.” Tom Barrick, 18, and his father Paul Barrick are completing cookery apprenticeships together through Star Entertainment Group and TAFE Qld. Crown Group director of hotel and suites Wayne Taranto says there is a lot of growth in the hospitality industry and predicts that will continue “for the next few years”. The brand recently launched the first of its SKYE Hotel Suites in Parramatta, with two more properties to follow in Sydney CBD next year and Green Square in 2019. “We are looking for people who don’t necessarily have hotel experience. We recruit for attitude and train for skills,” he says. “If you want to apply, bring energy and be willing to provide input into the way we operate. We want staff willing to engage. “From a chef perspective, as we progress into the city, there is a lot more competition (for talent) so I suspect finding qualified chefs in the CBD will be a challenge.” Apprentice chefs Paul and Thomas Barrick are taking advantage of the demand for hospitality skills together. The father and son duo each joined Treasury Brisbane with a culinary arts apprenticeship in 2016, training as part of TAFE’s Queensland Hotel and Hospitality School. Paul, 52, had grown up around cooking, as his own parents ran a cafe and restaurant, and he himself has run a seafood business. After some time in the property maintenance business with his wife, however, he missed cooking and decided to do the apprenticeship. MORE: Tradespeople are in demand as SEEK reveals growth MORE: Make yourself replaceable and get promoted “As a mature-aged worker, I’ve been through many life experiences – both good and bad – that have helped me discover what I want to do now,” he says. “Younger people see you as a mentor and it’s nice to be able to pass some of what I’ve learned onto them.” Thomas, 18, had already completed a Certificate III in Hospitality, Certificate III in Business, and short work experience stints in restaurants before he signed up to his apprenticeship. He and his father often work different rosters but he still seeks out his father’s advice. “He’s always been very supportive and a steady figure I can rely on,” he says. “There’s a friendly competitiveness going on between us too, which always makes dinner table conversation interesting!” Wexham says there are also opportunities in the events side of the hospitality industry, with staff needed for jobs ranging from weddings to festivals. "There is such a diverse range of roles (in hospitality) that I don’t think it precludes anybody as long as they are prepared to work hard,” he says. “There are opportunities for growth within businesses, too. You can work your way up.” Hospitality workers, such as baristas, are always in demand. Hospitality workers, such as baristas, are always in demand. FIVE HOSPITALITY JOBS IN DEMAND WAITER Projected future growth is strong, with about 19,000 more needed between 2015 and 2020, Employment Department forecasts show. Average weekly pay is $804 and most staff have a certificate II or III. CHEF Very strong future growth is forecast, with 19,000 more to be hired between 2015 and 2020. The average full-time weekly pay is $1050. Most staff have done an apprenticeship, and about one in five also have a diploma. BAR ATTENDANT/BARISTA About 11,700 more are forecast to be needed in the five years to 2020, representing strong growth. The average full-time pay is $873 a week. The recommended qualification is a certificate I or II. CAFE/RESTAURANT MANAGER Future growth is expected to be very strong, with 15,700 more employed in the five years to 2020. Average full-time pay is $900 a week. One in four staff have a certificate or diploma as their highest level of education. CONFERENCE/EVENT ORGANISER Strong growth is forecast with about 2200 more needed between 2015 and 2020, representing about a 9.5 per cent increase. Average full-time earnings is $1313 a week with a 37.6-hour average work week.

National Skills Week: Booming tourism is creating jobs in hospitality in Australia A FLOURISHING hospitality and tourism sector is creating jobs and increasing the demand for qualified workers across Australia in a range of work.

A FLOURISHING hospitality and tourism sector is creating jobs and increasing the demand for qualified workers. Over the past three years, every state and territory attracted more visitors, more spending and longer stays, the latest National Visitor Survey reveals.

Victoria was a standout performer with the number of visitors jumping 21.3 per cent, their spending rising 29.8 per cent, and the average visitor staying 28.7 per cent longer in March, 2017, compared to March, 2014. In South Australia, those figures were 14.3 per cent, 21.1 per cent, and 11.4 per cent, respectfully, while in Queensland, they were 19.8 per cent, 17.2 per cent, and 15 per cent and in New South Wales they were 14.7 per cent, 20.2 per cent, and 17.3 per cent. Federal Trade, Tourism and Investment minister Steven Ciobo says record spending by both Australian and international visitors is creating and supporting jobs across the country.

“Tourism employs about one in 12 Australians, so this growth in spending and visitor nights means more jobs, more economic growth and more prosperity for all Australians,” he says. Brian Wexham, chief executive of the National Skills Week organiser, SkillsOne, says demand for vocationally-trained hospitality and tourism workers is across the board but particularly focused on chefs and waiters trained in silver service.

Employment Department projections forecast chef and waiter workforces will each need to grow by about 19,000 people between 2015 and 2020 to keep pace with demand. “Waiting on tables might sound mundane but it’s not,” Wexham says.

“In Europe, people take incredible pride in service aspects and we need that to happen in Australia as well.” Tom Barrick, 18, and his father Paul Barrick are completing cookery apprenticeships together through Star Entertainment Group and TAFE Qld.

Crown Group director of hotel and suites Wayne Taranto says there is a lot of growth in the hospitality industry and predicts that will continue “for the next few years”.

The brand recently launched the first of its SKYE Hotel Suites in Parramatta, with two more properties to follow in Sydney CBD next year and Green Square in 2019.

“We are looking for people who don’t necessarily have hotel experience. We recruit for attitude and train for skills,” he says. “If you want to apply, bring energy and be willing to provide input into the way we operate. We want staff willing to engage.

“From a chef perspective, as we progress into the city, there is a lot more competition (for talent) so I suspect finding qualified chefs in the CBD will be a challenge.” Apprentice chefs Paul and Thomas Barrick are taking advantage of the demand for hospitality skills together.

The father and son duo each joined Treasury Brisbane with a culinary arts apprenticeship in 2016, training as part of TAFE’s Queensland Hotel and Hospitality School. Paul, 52, had grown up around cooking, as his own parents ran a cafe and restaurant, and he himself has run a seafood business.

After some time in the property maintenance business with his wife, however, he missed cooking and decided to do the apprenticeship.

MORE: Tradespeople are in demand as SEEK reveals growth MORE: Make yourself replaceable and get promoted “As a mature-aged worker, I’ve been through many life experiences – both good and bad – that have helped me discover what I want to do now,” he says. “Younger people see you as a mentor and it’s nice to be able to pass some of what I’ve learned onto them.”

Thomas, 18, had already completed a Certificate III in Hospitality, Certificate III in Business, and short work experience stints in restaurants before he signed up to his apprenticeship. He and his father often work different rosters but he still seeks out his father’s advice.

“He’s always been very supportive and a steady figure I can rely on,” he says. “There’s a friendly competitiveness going on between us too, which always makes dinner table conversation interesting!” Wexham says there are also opportunities in the events side of the hospitality industry, with staff needed for jobs ranging from weddings to festivals.

"There is such a diverse range of roles (in hospitality) that I don’t think it precludes anybody as long as they are prepared to work hard,” he says. “There are opportunities for growth within businesses, too. You can work your way up.” Hospitality workers, such as baristas, are always in demand. Hospitality workers, such as baristas, are always in demand.

FIVE HOSPITALITY JOBS IN DEMAND

WAITER Projected future growth is strong, with about 19,000 more needed between 2015 and 2020, Employment Department forecasts show. Average weekly pay is $804 and most staff have a certificate II or III. CHEF Very strong future growth is forecast, with 19,000 more to be hired between 2015 and 2020. The average full-time weekly pay is $1050. Most staff have done an apprenticeship, and about one in five also have a diploma.

BAR ATTENDANT/BARISTA About 11,700 more are forecast to be needed in the five years to 2020, representing strong growth. The average full-time pay is $873 a week. The recommended qualification is a certificate I or II.

CAFE/RESTAURANT MANAGER Future growth is expected to be very strong, with 15,700 more employed in the five years to 2020. Average full-time pay is $900 a week. One in four staff have a certificate or diploma as their highest level of education.

CONFERENCE/EVENT ORGANISER Strong growth is forecast with about 2200 more needed between 2015 and 2020, representing about a 9.5 per cent increase. Average full-time earnings is $1313 a week with a 37.6-hour average work week.